Care Providers

Partnership working with Care Providers

Since forming in 2012, EHSL has leased property to meet the housing needs of people that require ongoing care and support services, and worked with care home operators on de-registration and housing separation projects. This assists providers and authorities to meet local strategic priorities.


In practice, this means securing properties for people who are unable to access the private rented sector, working closely with care providers to set up services in areas where there is an undersupply of suitable supported accommodation, and working with providers who operate care homes that are considered to be suitable for de-registration to supported living. In some cases we have also worked with care home operators who have re-configured former care homes so that multiple self-contained flats can be created alongside communal facilities and staff areas, to be run as a supported living service.


Once a property has been secured, EHSL provides accommodation using an assured shorthold tenancy or a licence agreement, and is the landlord to the people living in the building. EHSL provides an intensive housing management service to its tenants to ensure that their housing needs are met, regardless of their complexity. Tenants are referred by the care provider to EHSL, from adult social care departments within local authorities. For more information on our Intensive Housing Management service, please see here.


The care provider’s success in securing referrals from the local authority often depends on their ability to offer accommodation in partnership with a housing association such as EHSL.


EHSL is practiced in the transfer and enhancement of existing supported living schemes. In these instances, EHSL’s intensive housing management service provision allows care providers to focus on care provision for their service users.

Roles and responsibilities

To ensure that all relevant management activities are covered, a Service Level Agreement (SLA) will be entered into setting out the roles and duties of each party, the level of information sharing required, financial obligations including void cover, and details of how the agreement might be ended. The Service Level Agreement is the backbone of the relationship between the two providers, ensuring that the obligations of both parties are recorded clearly.

Contact us to discuss further