About Us

Information about EHSL

EHSL was set up in 2012 to procure, provide and manage housing for people with learning disabilities and other support needs. EHSL recognises that people who require specialist support may encounter difficulty renting accommodation from the wider housing market. EHSL’s operation is based on enabling people to have genuine choice in where and how they live by creating accommodation options and by supporting people with additional needs to access accommodation available in the community.

EHSL was originally intended to be called Enhanced Housing Support Limited, however as the company is exempt from using ‘Limited’ in its company name, the acronym became obsolete and the company’s intended initials became its name.


  • EHSL is a Company Limited by Guarantee (Company No: 07965814) which was established to provide and manage housing accommodation, it does not trade for profit, and its rules prohibit the issue of capital with interest or dividend.
  • EHSL is a Housing Association as defined in section 1(1) of the Housing Associations Act 1985. Regulation 2 of the Housing Benefit Regulations 2006 states that “housing association” has the meaning assigned to it by section 1(1) of the Housing Associations Act 1985.
  • EHSL is a Voluntary Organisation for Housing Benefit purposes because it is “a body, other than a public or local authority, the activities of which are carried on otherwise than for profit ” – a definition found within Regulation 2 of the Housing Benefit Regulations 2006.

As a result of EHSL being a ‘relevant body‘ as defined in Regulation 75H of The Housing Benefit and Universal Credit (Supported Accommodation) (Amendment) Regulations 2014, and our tenants being admitted in order to meet a care or support need, our supported housing provision is invariably ‘Specified Accommodation‘ either in the form of ‘Exempt accommodation’, or if the support offered does not satisfy the de minimis threshold for support, it is ‘managed’ accommodation’ This means that our tenants’ accommodation costs are met from outside of  their Universal Credit entitlement.


EHSL is not a Registered Provider of Social Housing and therefore Article 16 of the Subsidy Order applies.

Updated January 2023.

What makes us different?

  • Value for money

    We have been praised by local authorities for our ability to offer accommodation at a lower rent than other supported housing providers, whilst maintaining quality.

  • Flexible

    The use of accommodation secured via the private rented sector allows a level of flexibility which enables tenants to have a clear care pathway.

  • Responsive

    Our care provider partners have told us that we are quick to respond to their requirements, enabling services to be delivered promptly.

  • Knowledgable

    EHSL’s board and staff team are experienced and knowledgeable from working in both the social care and social housing sectors.

EHSL was established in February 2012 as a non-profit organisation, aiming to improve housing options for people with support needs

EHSL works with local authorities, NHS Trusts, property owners and CQC registered care providers to ensure our tenants are provided with high quality person centred care.

EHSL has accommodation for over 460 people in 96 locations. (May 2023)

Our management team

EHSL's team

  • Ali Costelloe


  • Adam Massingham

    Assistant Director

  • Charlotte Tribe

    Finance Manager

  • Victoria Stockley

    Housing Services Manager

  • Elliot Hargreaves

    Business Development Manager

  • Charlotte Wild

    Asset Operations Manager